Returning books and maps to Cordee

We will happily refund or exchange any item.

We do not charge a restocking or administration fee for returns.
If an item is faulty, damaged or incorrect, Cordee will refund the reasonable return-postage cost. If an item is returned because it is unwanted or unsuitable, the customer is responsible for the return-postage cost.

Returned goods must be unused, in a saleable condition - as good as new

If you want to make a return ...

• Returns must be requested and sent within 21 days.

• Products must be unused and saleable.

• Refunds are processed within seven working days after receipt.

• Customers should contact Cordee before returning anything.

• The return address - 11 Jacknell Road
  Dodwells Bridge Industrial Estate
  Hinckley
  LE10 3BS   UK
  
  Tel: +44 (0) 1455 611185

Before sending the goods back contact us - phone the office, 01455 611185, or email [email protected] with your details. Returned goods must be unused and in a saleable condition

Once we've received them we will credit your account.

If the item is faulty or damaged or we have sent the incorrect item we will refund postage. If you're returning something because it's not suitable, you'll need to pay the postage costs to return it to us.

We process most returns the day they arrive with us. Sometimes we don't quite manage to do them all but your return will be dealt with within 7 working days.

Goods must be returned to us within 21 days.

You will be responsible for paying for your own shipping costs for returning your item.